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When I decided to have a "rescue" channel for my blog, it was so that I could talk about the crazy broken hardware I find (or buy off Ebay) and try to fix.
My last entry was about a completely smashed iMac for instance.
However, I'm sorry to report my Powerbook has gotten rather stuck - it will not eject a cd I inserted to rip to mp3. It's not as if "Ceremony" by "The Cult" was really worth it, considering...
When I try the various methods of getting the machine to eject the cd, it makes all the noises it normally makes when ejecting. The only problem is the cd doesn't make it out. Then it makes all the normal cd insertion noises, and the cd appears back on the desktop, and typically iTunes automatically runs again. Great...
Next step, Apple's support website. I tried resetting various things - pram, power controller etc.
Final step, Googling for other peoples suggestions, but there's nothing remotely useful so far.
So I checked my AppleCare - 400 days left of coverage - phew! I rang through this morning, and after a few more troubleshooting attempts, I got a case number that I can use at the "Genius Bar" at the Apple Store in SoHo. The lady who took my call commented that they would probably send it off for service, and that they would probably just replace the entire drive. Assuming she was right, this does validate the cost of AppleCare - because althought it may be $350 for a Powerbook (ouch!), I believe Superdrive was a $300 option at that time!
For a machine I use literally every day, that goes almost everywhere I go,
and that has already burned dozens, maybe hundreds of DVDs (e.g. MooB Live at the
Lime Spider), AppleCare was a great investment for me.
posted at: 20:33 | path: /rescue | permanent link to this entry